10 Tips on Dealing With Conflicts

10 Tips on Dealing With Conflicts

from admin on 12/01/2013 09:59 PM

Humans always have issues in Life it is eaither witht themselves or with the second or third party , but it takes some great  ideals to get over it before it escalates.Here are tips on handling it

1. Stop, take a deep breath and write down a BPO ahead of time before you try to resolve the conflict. BPO stands for “Best Possible Outcome.” If you don’t envision the outcome that you want, it’s hard to manifest it… or something better.

2. Be prepared to negotiate and heed Lao Tzu’s advice: “In conflict, be fair and generous.” Just remember that when resolving a conflict, you sometimes you need to compromise, so think ahead before you sit down and talk to the other person.

3. Pursuant to tip number 2 above, find common ground without forcing change.

4. Don’t start sentences with an accusing “you” as in, “You did this and you did that…”; instead say something like, “To me, what seems to have happened is…” or “The way it looks to me is…”

5. Maintain a sense of dignity and respect between you, and let the other person save face whenever possible. Though it is sometimes difficult, think of this as part of your effort to embody that great piece of advice given to us by Gandhi: “Be the change you wish to see…”

6. Practice good listening. Be fully present. Try your best not to form answers and defenses in your mind before the other person is finished speaking.

7. Take Stephen Covey’s excellent advice from his book, The 7 Habits of Highly Effective People: “Seek first to understand, then to be understood.”

8. Don’t make general sweeping statements. Support your opinions and feelings with facts or examples of specific behavior.

9. When describing the issue you want to discuss, end with a question. In the book, Crucial Confrontations, the authors suggest that you ask a simple diagnostic question like “What happened?” and make it an honest inquiry rather than a veiled threat or accusation like “What’s wrong with you?”

10. Don’t bring up the past. Instead, start with a clean slate. See tip number 1 – it helps if you bring a sense of optimism, possibility and future-focus to the conversation

The only way evil  people prevail is when the good people do nothing